Frozen with latest update

Discussion in 'Microsoft Surface Help' started by mesii23, Jan 12, 2013.

  1. mesii23

    mesii23 New Member

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    My surface downloaded the latest update the last patch that was sent out I hit the restart button today but now I'm stuck on the screen that says preparing to configure windows So far, it has been stuck there for about 45 minutes, and I am wondering if this is something that I should be concerned about any suggestions?

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  2. ZachBui

    ZachBui Member

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    I don't think so, have you tried to restart it again? If it's the same problem you can proably just refresh the surface
     
  3. bosamar

    bosamar Well-Known Member

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    My Device:
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    Attach the power cord and try it.
     

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