Getting to Microsoft Support Pages

Discussion in 'Microsoft Surface General Discussion' started by kg5ie, Feb 10, 2014.

  1. kg5ie

    kg5ie New Member

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    When I go to Support.Microsoft.com and then attempt to get to the Surface support area, it redirects me to login.live.com. The browser then sits there and churns forever and I never can get to the support area. I have tried logging in first, then going to the area. My account shows that everything is running......and no issues there.

    Thoughts?:mad:
     
  2. bluegrass

    bluegrass Well-Known Member

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    I followed the steps you did. When I got to the initial page, I keyed Surface into the search window and it came back with several Surface options. I chose the following link: Microsoft Surface Pro 2 features | Surface Pro 2 overview. It churned for quite awhile but finally opened up the page that it should have. I suspect that the site may just be very busy since the Surface is new and there are probably a lot of people hitting the site.
     
  3. tarrant64

    tarrant64 Member

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    Their site still needs some work - performance has been a little off since the latest 'version' for lack of a better word. When the Surface site first went live I don't recall it looking like it does now. Navigation is a bit poor too - but I am glad they have a dedicated site as a resource to Surface products so I try not to complain too much.

    But I do have hit or miss results using different devices to access the site and what not. Kills me using it on iPad, but then again that's why I should be using my Surface. :)
     

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