Ghost data taking up all storage

Discussion in 'Microsoft Surface Help' started by Shadase, Dec 3, 2014.

  1. Shadase

    Shadase New Member

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    Hello, I own the Surface RT 32 GB Version. It says that I only have 184 MB free out of 26.4 GB on my memory, but I calculated all the room that my files take up (including music, videos, and documents), as well as all the room that my apps take up, and this amounts to about only 7 GB - so I should have 20 GB free on my surface. What is taking up all this memory, and how can I get rid of it? I doubt the pre-installed Microsoft Office can be taking up all or even the majority of that memory...
     
  2. leeshor

    leeshor Well-Known Member

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    Welcome to the forum

    I changed your title from memory to storage. I'm fairly certain someone will provide a great explanation.
     
  3. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    First check to see if you have pending Windows Updates.
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    Also, you will want to run disk clean up by Right Clicking on the "C" Drive in Explorer and selecting Properties and on the General Tab Disk Clean Up....

    upload_2014-12-3_7-13-52.png
    Then Make sure you select Clean Up System Files

    upload_2014-12-3_7-16-44.png

    This should free up some space (potentially a couple of GBs)
     
    leeshor likes this.

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