Solved Going back to Windows 8.1 from 10

Discussion in 'Microsoft Surface Pro 3' started by plnguyen, Oct 25, 2014.

  1. plnguyen

    plnguyen New Member

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    I'm trying to go back to Windows 8.1 from Windows 10 but it does not seem to work. I tried doing recovery through Settings. Reset PC resets it keeps it on Windows 10. Doing recovery gives me a blue screen error (see picture 1).
    I also tried to download the surface pro 3 recovery image (SurfacePro3_BMR_10_3.4.1.zip) from Microsoft. Their instructions says to extract the .zip file into a USB drive and try booting from it. It gives me this black screen error (see picture 2).
    I tried calling Microsoft support about this and they have no idea what went wrong and suggested I goto a Microsoft Store for support (none is near my house).

    I got a feeling I'm overlooking something. Any help is appreciated. Thank you.
     

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  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    The boot USB is formatted fat32?
     
  3. plnguyen

    plnguyen New Member

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  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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  5. ctitanic

    ctitanic Well-Known Member

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  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Whoever is writing the documentation is doing a really crappy job and that's understating it.
     
  7. plnguyen

    plnguyen New Member

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    Hey everyone, I managed to boot to the USB drive with the extracted 6.4gb (SurfacePro3_BMR_10_3.4.1.zip) file. However, when I try to restore, it tells me I don't have a valid Windows disk. Sigh. Anyone else got anymore ideas? =/
     
  8. ctitanic

    ctitanic Well-Known Member

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  9. plnguyen

    plnguyen New Member

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  10. ctitanic

    ctitanic Well-Known Member

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    Do you mean bootable USB?
     
  11. plnguyen

    plnguyen New Member

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    Whoops. Yes bootable USB.
     
  12. plnguyen

    plnguyen New Member

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    I boot into the USB drive that has the contents of the image (SurfacePro3_BMR_10_3.4.1.zip). I'm now stuck at the "Insert your windows install or recovery media to continue".
     

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