Graphic artifacts.

Discussion in 'Microsoft Surface General Discussion' started by FFX, Feb 8, 2013.

  1. FFX

    FFX Active Member

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    I were just playing Zen Pinball(Microsoft), and I hade been playing for a while, and I got these graphic artifacts all over the screen.
    Anyone else here who has run in to this problem? I guess it just got to warn, I left the Surface alone for a few minutes and then the graphic artifacts were gone and everything looked normal.
     
  2. bosamar

    bosamar Well-Known Member

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    The time I ever see weird stuff on my RT screen is when it's hooked up to my desktop monitor via the micro-HDMI cable.
     
  3. ArnoldC

    ArnoldC New Member

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    Too vague, this "artifacts."
     
  4. FFX

    FFX Active Member

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    Distorted graphics with small green, red lines everywhere..
     
  5. bkammerer

    bkammerer New Member

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    I got the same thing earlier today. It would only do it while running apps. It started as small dots all over screen and would eventually distort the entire screen. I did a restart and everything seems to be fine now. I'll probably go on MS chat and see if this could be a bigger problem. I'll let you know if they give me any pertinent info.
     
  6. ArnoldC

    ArnoldC New Member

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    Thank you for your description.

    It could be due to any of the following-

    - overheating gpu
    - gpu memory issues
    - main memory issues, used by the application

    Wrong colored pixels are normally caused by issues from the GPU memory. While distortion, is from overheating.

    And that's the reason I want to know what you see.

    Sent from my Windows Phone 8S by HTC using Board Express
     
    Last edited: Feb 8, 2013
  7. FFX

    FFX Active Member

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    @bhammer ok, I'm thankfully for any information you can get! :)
    @Arnold I'll try to take a picture next time the problem appears.
     
  8. kazepreaux

    kazepreaux New Member

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    I have got a footage of some artifacts stuffs



    Hi all,

    I have got the same kind of issue, and I will get an exchange done tomorrow.

    For me, this is a result of a faulty GPU chip that, when the faulty section is used, the graphics card shows artifacts.
    Can you please confirm?

    Here the video:

    [video=youtube;IX8HIzM6t8E]http://www.youtube.com/watch?v=IX8HIzM6t8E&feature=youtu.be[/video]


    PS:
    I have got this Microsoft Surface RT for 10 days.

    Best regards.
     
    Last edited: Feb 28, 2013
  9. J515OP

    J515OP Super Moderator

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    Yep, that looks like a bad graphics card. Good thing you are already working on getting a replacement.
     
  10. spudslatte

    spudslatte New Member

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    Guys - question: that issue occurred on my device, however, only once ... cause for concern and replacement, or just perhaps a fluke? It happened about 3 weeks ago
     
  11. bosamar

    bosamar Well-Known Member

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    I'd just keep an eye on it and if it happens again call support.
     
  12. J515OP

    J515OP Super Moderator

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    Graphics glitches can happen. If it was only once it was probably a fluke. Obviously if it becomes a constant problem you will want to replace.
     

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