Have you sent your SP4 back?

Discussion in 'Microsoft Surface Pro 4' started by Echrada, Nov 20, 2015.

  1. Echrada

    Echrada Member

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    My Surface Pro 4 is no more, it died halfway through an important document. It has now gone back and I am now using an SP3 again.

    Have you sent yours back? And why?
     
  2. hughlle

    hughlle Super Moderator Staff Member

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    Sent mine back today. First there was a big issue with the screen, and then while doing a reset it ended up in a boot loop. So returned it for refund and had a new one delivered today. This one is great :)
     
  3. Philtastic

    Philtastic Active Member

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    I got a replacement because the keyboard port died.
     
  4. robertcan

    robertcan Member

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    Yes. My first SP4 was a mess. MS Support worked on it for 4 hours and gave up. Exchanged for a new SP4 which is almost a dream to use, except for the occasional display driver crash.
     
  5. TommyTuna

    TommyTuna New Member

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    What is your lot number on the new SP4 you got? I have one from lot 1542 and it is a real stability nightmare...
     
  6. hughlle

    hughlle Super Moderator Staff Member

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    My new one is 1544. Not a single issue.
     
  7. robertcan

    robertcan Member

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    i5/256/8 model #1724 lot #1541
     
  8. RichBrownsDesk

    RichBrownsDesk Member

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    Why would I send back the best computer I've ever had?
     
  9. Zkyevolved

    Zkyevolved Active Member

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    I'm sending mine back because they wouldn't let me get Microsoft Complete on my order xD... So I'm returning mine back, but first I placed a new order and they're sending me a new one (this time with MS Complete). My current model lot # is 1545 / 1724. I'll report on my new one this week when it arrives. xD
     
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