Having big trouble Signing in

Discussion in 'Microsoft Surface Help' started by michael@welbeckhotel.com, Jan 15, 2014.

  1. michael@welbeckhotel.com

    michael@welbeckhotel.com New Member

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    My surface was bought for me by my son in Australia (I am UK)

    He has given me my password & username but they are not working.

    It does say 'Other User' next to the spaces but I can't seem to change it.
     
  2. GaijinSoup

    GaijinSoup New Member

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    Call your son and make sure that you have the correct username and password.

    If that doesn't work, sign up for a new Microsoft account.



    Also, there is a difference between a 'pin' and a 'password' - make sure that you are entering the one it wants
     

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