Headphones stopped working

Discussion in 'Microsoft Surface Pro 4' started by jwansell, Mar 31, 2016.

  1. jwansell

    jwansell New Member

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    My Device:
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    So in an attempt to get a better recording quality for the SP4's microphone, I installed the Realtek drivers version R2.79. Although this did improve the microphone quality, I can no longer hear anything out of the headphone jack. I've tried reinstalling the drivers to no avail, and the headphones are in working order. Any ideas or suggestions?

    Thanks in advance
     
  2. bluegrass

    bluegrass Well-Known Member

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    Welcome to the forum.

    I think you answered yourself when you said the headset quit working after installing the Realtek driver. Try uninstalling the driver and see if it fixes the headset. If you want to improve audio input via a mic such as for music, I would suggest you get a good USB mic.
     

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