help, audio will only play through speakers

Discussion in 'Microsoft Surface Pro 3' started by mtalinm, Apr 17, 2015.

  1. mtalinm

    mtalinm Active Member

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    might have something to do with updates, I'm not sure, but yesterday my Surface started playing audio only through the speakers, i.e.

    * headphone jack does not work - plays through Surface speakers
    * speakers plugged into Dock don't work - plays through Surface speakers
    * hdmi connection does not deliver audio (though video works) - plays through Surface speakers

    true for video clips, mp3s, Skype conversation, etc.

    oddly, while docked right now if I pull up audio devices and tell it to 'test' the docked speakers that chime plays through the docked speakers, but the audio feed won't.

    help?
     
  2. mtalinm

    mtalinm Active Member

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    the tech at the msft store said this was the 3rd or 4th Surface he'd seen with this problem. reinstalling Windows (i.e., "reset") solved it.

    and while there, I saw the sweeeeeeeeeeeeeeeet 34" curved LG monitor. yum, yum...
     
  3. hughlle

    hughlle Super Moderator Staff Member

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    Is the docked speakers set as the default playback device? Any output will play the chime but until it is set as default it won't output any actual audio.
     

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