Solved HELP: New Surface Pro 3 issue (Replaced SP3)

Discussion in 'Microsoft Surface Pro 3' started by Julia Rowlan, Aug 6, 2014.

  1. Julia Rowlan

    Julia Rowlan New Member

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    I just got my surface pro 3 a couple days ago. It was sitting on my couch and my 1 year old dog decided to nibble on the corner while I wasn't paying attention causing the screen to Crack a bit. Is there anyway I can fix it so it won't be as noticeable. (I didn't have insurance yet because it was a gift for my birthday). Picture included.
     

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  2. leeshor

    leeshor Well-Known Member

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    Welcome to the forum

    I don't see a fix for something like that myself. It's pretty deep. Microsoft would likely fix it for a fee.
     
  3. Kif

    Kif Active Member

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    Was it bought with a credit card? Many credit cards now offer some sort of accidental damage guarantee.
     
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  4. Julia Rowlan

    Julia Rowlan New Member

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    How much would the fee be?
     
  5. Julia Rowlan

    Julia Rowlan New Member

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    I'm not sure since it was a birthday gift.
     
  6. Julia Rowlan

    Julia Rowlan New Member

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    Here is a better picture.
     

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  7. double07

    double07 Member

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    Ouch, it looks like the glass will need to be replaced.
     
  8. Julia Rowlan

    Julia Rowlan New Member

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    Do you know how much that would cost?
     
  9. Julia Rowlan

    Julia Rowlan New Member

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    How much would the feend cost?
     
  10. double07

    double07 Member

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    This device is so new. I have not heard anyone mentioned about glass replacement cost. Just a guess, it might be few hundreds bucks. I would contact Microsoft or stop by the store. they might just fix it for free.
     
  11. leeshor

    leeshor Well-Known Member

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    I think I remember someone saying around $350 but I'm not certain.
     
  12. Julia Rowlan

    Julia Rowlan New Member

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    We got it from a staples.
     

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