helps me! Surface that loop UEFI

Discussion in 'Microsoft Surface Pro' started by hancongai, May 2, 2013.

  1. hancongai

    hancongai New Member

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    Untitled.jpg

    UEFI can not escape, can you help me fix it. thanks for the support.
     
  2. mitchellvii

    mitchellvii Well-Known Member

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    Call Microsoft.
     
  3. hancongai

    hancongai New Member

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    Microsoft does not support the country Vietnam. Who can help me .... please!
     
  4. ArnoldC

    ArnoldC New Member

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    Yes you can get help. I am from the Philippines and my Surface RT was purchased in Australia. I've been in contact with Surface Support with all positive experience. I suggest you contact Singapore. When you get to support.surface.com, change the Country to Singapore. They open at 9am GMT+8.
     
  5. scharp

    scharp New Member

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    Unfortunately Microsoft's only solution to this is to send the device in for a replacement. I suggest you turn off the tablet and charge it for 30mins and see if there's a difference. Better yet, if you made a backup of the recovery partition to a usb drive, than I suggest you try restoring the device.

    neu can toi co the viet tieng viet. :sorry:
     
  6. CMD

    CMD Member

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  7. hancongai

    hancongai New Member

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    I thank you for all your help.
    Hi! ArnoldC, which my English is limited, it is difficult to support in Singapore.
    Hi! CMD, I try to do 2 days with "Secure Boot Loader Loop". But not much positive. I was looking for new ways online but no specific instructions to fix it.
    Hi! scharp. I am a Vietnam, you can be happy about Vietnamese. I have tried your way but it still display the "Secure Boot Loader". I have tried pressing volum "-" + power on to boot USB, but it does not boot. If you have USB boot img file sharing I try to boot to the USB link.
     
    Last edited: May 3, 2013

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