Solved Houston we have a problem.. Pen won't write all the way to the edge of the screen

Discussion in 'Microsoft Surface Pro 3' started by Mikewired, Sep 2, 2014.

  1. Mikewired

    Mikewired Member

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    I noticed today that the pen will not write all the way to the right side of the screen in onenote portrait mode. When the pen gets about a half inch from the edge of the screen a line appears from the pen tip to the bottom of the screen?
     
  2. ctitanic

    ctitanic Well-Known Member

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    Screenshot (82).png

    I can't replicate it.
     
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  3. Tsurugaya

    Tsurugaya Active Member

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    I have a similar problem, about a 1,5 cm dead zone from about 1 cm in on the left side in portrait. I can see it on the hover cursor on the desktop as well. So this is clearly a manufacturing slipup.
     
  4. ctitanic

    ctitanic Well-Known Member

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    Have you tried calibrating the screen?

    Capture.JPG
     
  5. Mikewired

    Mikewired Member

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    Calibrating did not work, it would not let the pen cursor go into the corners. But I did click the reset calibration button. I was then asked if I wanted to erase all calibration data. That did the trick it is now back to working properly.
     
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    So you skipped step three the first time but now that you've done it everything is fine.

    Huston to space cadet check your calibration ;)
     
    Last edited: Sep 2, 2014
  7. ctitanic

    ctitanic Well-Known Member

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    So you missed step 3!
     
  8. Mikewired

    Mikewired Member

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    Yep I guess I did. I was reading from my phone at the time
     
  9. ctitanic

    ctitanic Well-Known Member

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    Could you change the status of the thread to solved?;)
     

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