How do I go about getting the accidental coverage for my surface pro if I bought it about a month or more ago from best buy? Is it possible? Also not sure if I need it because my issue is that one of the bands on the hinge snapped and then caused a crack in the stand. I have never dropped or done any physical damage to my surface ....there are no scratches or anything. It just snapped from normal usage and I feel that is a hardware issue. Do you think the Microsoft store would replace it? I don't even mind paying for it if I have to if I can get the accidental coverage. It just really sucks because it ruins the device without the stand.