Solved I can't open outlook

Discussion in 'Microsoft Surface Pro 4' started by trizwizz, Nov 29, 2019.

  1. trizwizz

    trizwizz New Member

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    Good morning,
    I have a pro4 and use the outlook for my emails. I have not been able to open outlook for the last two days. I click on it, blue circle goes round about three times then just wipes out. I had an update I think a few days ago. Everything else fine.
    If you can help I'd be grateful.
    If you can take into account that I am not very computer savvy and need simple instructions - that would be wonderful.
    Thank you very much
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Let's try to get you fixed up, @trizwizz.

    Here is how to attempt a "repair" of your Outlook (from Repair an Office application):
    1. Right-click the Start button [​IMG] (lower-left corner), and select Apps and Features on the pop-up menu.

      [​IMG]
    2. Select the Microsoft Office product you want to repair, and select Modify.

      Note: This will repair the entire Office suite even if it's just one application you want to repair such as Word or Excel. If you have a standalone app installed, then search for that application by name.

    3. Depending if your copy of Office is Click-to-run or MSI-based install, you'll see the following options to proceed with the repair. Follow the steps for your installation type.
     
  3. trizwizz

    trizwizz New Member

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    Thank you - I'm giving it a go now - it's reloading office 365 now - hopefully it'll all be ok
     
  4. trizwizz

    trizwizz New Member

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    Yay - thank you - this seems to have worked - all open now.
    Thanks for you rhelp
    Kind regards
     
  5. sharpuser

    sharpuser Super Moderator Staff Member

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    Great. Marking SOLVED.
     

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