I was using the device fine and all of a sudden the screen went black and nothing was working. After the device wouldn't turn on for awhile, it finally did turn on but now it's stuck on the boot screen with the text "surface" in the middle and the loading spinner at the bottom. Does anyone know a fix for this? I'm having huge buyers remorse! edit: so I kept rebooting and got a "repair mode" state, then it BSOD'd, then it rebooted and now I'm stuck on a blue screen that says it's setting up my device.... even though I already did this. Good god Microsoft.