Hi all I'm wondering if you can give me some advice.. My girlfriends first SP3 had to be returned after opening as there was 2 1" sections of the screen that didn't work. A few nights ago SP3 #2 started randomly clicking at the top of the screen. I worked with Microsoft and they suggested using the USB boot image to re-image the SP3. We did this and its been working fine however the same issue that #1 has started to happen again (see video here for better explanation: ) The screen works fine with the pen. The SP3 is kept in a thick felt case when not in use, has never been dropped (the case does not even have any scratches or any other marks on it). Please has anyone any ideas as I got this for my girlfriend for Christmas and to spend £1000 on a present that's been broke twice in as many months is a little bit annoying for both her and me! Just a quick edit to say we have rebooted, tried to recalibrate the screen, updated fully, tried disabling wifi and bluetooth at different times etc with no joy.