IE Icon is gone

Discussion in 'Microsoft Surface Pro 2' started by jamesdinwiddie, Feb 14, 2014.

  1. jamesdinwiddie

    jamesdinwiddie New Member

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    After the latest firmware upgrade, my Internet Explorer icon has disappeared from the start screen. I tried to search for internet explorer and no results. But... I still can access IE by clicking on shortcuts I have pinned to my start screen.

    Not only that, but IE does not appear when I pull out my active apps menu from the left side of the screen.

    Any ideas on how to fix this?
     
  2. olimjj

    olimjj Active Member

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    At the Start screen Click on the encapsulated down arrow on the extreme lower left of your screen. Locate Internet Explorer from the list. Right click on it, and from the choices provided, choose either pin to start or find in start, whichever is applicable.
     
  3. jamesdinwiddie

    jamesdinwiddie New Member

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    It's not on the list. I can't even find it with the search tool.
     
  4. olimjj

    olimjj Active Member

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    If you have not done so, do a complete shutdown and restart with your keyboard attached. Shut it down from the Charms, Settings , Power, Shut down sequence.
     
  5. GoodBytes

    GoodBytes Well-Known Member

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    Do the following:
    Win+X -> Select: Programs and Features.
    Then from the left side column, click on Turn Windows Feature on or off
    Then on the panel that will open, look for Internet Explorer 11.

    -> If the box is uncheck, check it, click OK, and restart your computer when asked
    -> If the box is checked already, uncheck it, click OK, restart when asked. Then repeat the process again, and this time check the box. (This will essentially re-install IE11)
     
  6. olimjj

    olimjj Active Member

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    Or you, can start IE from your shortcuts. Choose Tools, Internet Options, Programs ,Set associations, Select all save, Set Programs,Set your default Programs, find IE and make it your default.
     
  7. jamesdinwiddie

    jamesdinwiddie New Member

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    Thanks Goodbytes! That worked!!! I'm not sure why that happened during the firmware upgrade.
     

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