I'm unable to contact surface support through this website: https://www.microsoft.com/surface/en-gb/

Discussion in 'Microsoft Surface Help' started by jordanzhninja, Feb 7, 2015.

  1. jordanzhninja

    jordanzhninja New Member

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    When I go to the website, it says answer staff are available to help. Then when I go through the 3 steps detailing my problem, it then says

    "Answer Techs aren't available now. Please try again during our hours of operation

    Operating Hours
    Monday to Friday
    08:00 - 19:00 (UTC)
    Saturday and Sunday
    09:00 - 19:00 (UTC)"

    The time now is 11:13 UTC on a saturday, so I don't get why this is happening.
     
  2. kayzee

    kayzee Well-Known Member

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    Where abouts are you? I've personally never heard of UTC; I don't believe this is a common phrase in the UK... but your website directs you to the UK site?
     

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