Intel Management Engine FW 0.0.0.0

Discussion in 'Microsoft Surface Pro 4' started by simesch, Oct 10, 2018 at 7:33 AM.

  1. simesch

    simesch New Member

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    Hi everybody,

    I have an issue with my surface pro 4.
    Microsoft Update broke my Intel Management Engin Firmware, i mean that now when i go in the UEFI interface from my surface the Intel Management Engine is 0.0.0.0
    The touch screen is not working anymore.
    The Surface wil not stop when i shut it down, i should presse on/off during 30s.

    A fresh install of latest version of Windows 10 (1809) did not help


    Help is appreciated

    Thanks
     
  2. next_milenium

    next_milenium Member

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    I think you can manually update the driver?

    Download the file then manually update it.

    Download Intel® Management Engine Driver (5M) for Windows 7*, 8.1*, and Windows® 10 for Intel® NUC Kit NUC5i5MYHE
     
    Spider likes this.
  3. simesch

    simesch New Member

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    Thanks, i tried this already with the result "this platform is nit supported"
     

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