Intel UHD 620 Drivers from the Intel site 23.20.16.4901

Discussion in 'Microsoft Surface Book' started by brosenz, Jan 13, 2018.

  1. brosenz

    brosenz Member

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    I was trying to install the latest Intel UHD 620 drivers 23.20.16.4901 from the Intel site, and got the message "The drive being installed is not validated for this computer.......", is it safe to install the latest Intel drivers? If the answer is YES, how can I bypass the previous error message? Thanks

    NOTE: I have the Surface Book 2 15" with Intel UHD 620
     
    Last edited: Jan 13, 2018
  2. jnjroach

    jnjroach Administrator Staff Member

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    Download the Zip file version and then manually update via Device Manager.
     
  3. brosenz

    brosenz Member

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    I tried but it keeps tell me that the latest drivers are already installed, if I check the version in Device Manager still shows the old version, see attached.

    Thank you
     

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  4. jnjroach

    jnjroach Administrator Staff Member

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  5. brosenz

    brosenz Member

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    jnjroach likes this.
  6. ArvinAbadilla

    ArvinAbadilla New Member

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    Hi Brosenz - Did you use compatibility mode or compatibility troubleshooter? Neither are working for me...

    Also which driver did you download?
    upload_2018-1-20_11-8-18.png

     
  7. ArvinAbadilla

    ArvinAbadilla New Member

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    Just worked for me using device manager. Here's how:

    1. Right Click UHD Graphics 620
    upload_2018-1-20_11-20-39.png

    2. Browse my computer for driver software
    upload_2018-1-20_11-16-20.png

    3. Let me pick from a list of available drivers on my computer
    upload_2018-1-20_11-16-58.png

    4. Have Disk
    upload_2018-1-20_11-17-23.png

    5. Browse
    upload_2018-1-20_11-17-50.png

    6. Navigate to the unzipped driver folder, then double click "graphics" folder
    upload_2018-1-20_11-19-55.png

    7. Select "igdlh64.inf" and click "open"
    upload_2018-1-20_11-20-39.png

    It should install just fine.
     

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