Internet connection slower on Surface Pro 4

Discussion in 'Microsoft Surface Pro 4' started by xl3ruise, Apr 17, 2017.

  1. xl3ruise

    xl3ruise New Member

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    Hii everyone,

    I´ve a question about my internet connection on my new Surface Pro 4 i5 4GB RAM.

    The internet connection on this device is slower than on my other pc when I run a speedtest.
    On my normal pc the internet speed is 26-30 mb and on my surface it is 5-6 mb.

    I saw a post at this forum to this link:
    Surface Pro 4 and Surface Book having slow Wi-Fi: How to fix

    And it worked a bit, because before I used that trick it was 1,5-2 mb. But is it possible to get my 26-30 mb back on surface? Anyone knows how?

    Kind regards,

    Harm

    P.S I'm Dutch so my English is not very good.
     
  2. MikemanSP4

    MikemanSP4 Super Moderator Staff Member

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    Your English is really good! Anyhow, try this - Change the settings on your Surface Pro's WiFi Network Adapter to 5 GHz only. Once done, even though you don't have too, reboot your SP4. Then reconnect to your network and do a Speed Test. Keep in mind there are many variables when using Speed Test Software. Make sure you use a speed test that will allow you to specify which region you are currently in. One that I use is - Speedtest by Ookla - The Global Broadband Speed Test .

    If you need assistance on setting your Network Adapter to 5 GHz - see the attached picture - If you change it and cannot connect, don't panic, just change it back to the original settings which in most cases is "Auto". I have found that setting my Network Adapter to 5 GHz has cleared up many issues, mainly speed. Hope this helps you out. If so - let us know. Thanks.
     

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  3. MickeyLittle

    MickeyLittle Active Member

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    Thanks for the tip on setting it to 5 GHz. I do have a question though. When I travel will it connect to Wi-Fi bands that are only 2.4 GHz or will I need to change the setting back to auto?
     
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  4. MikemanSP4

    MikemanSP4 Super Moderator Staff Member

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    I'm located in Germany - my experience has been that I've been able to connect to most routers on the 5GHz setting - however, you are correct in changing it back to auto when traveling. Good call.
     
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  5. xl3ruise

    xl3ruise New Member

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    Hii Mikeman,

    Thanks for your reply, this helps alot!

    Now I can browse and download with a good internet connection :)
     
    MikemanSP4 likes this.

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