Internet Explorer 11 issue

Discussion in 'Microsoft Surface General Discussion' started by judydehne, Jan 7, 2014.

  1. judydehne

    judydehne New Member

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    I have had my new Microsoft Surface 2 for about 3 weeks. So much to learn. The last couple of days I have noticed that when I open Facebook I get an error message saying: For a better experience on Facebook switch to our basic site or update your browser. I have tried switching to the basic site. I have the same problem. I know I can't switch to another browser. Any suggestions on how to fix this issue.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Sounds like you have some updates to do, this was an issue that was fixed with a Firmware Update. Run Windows Update from the desktop control panel and install all of the available updates (it is possible your machine has a pending reboot from updates already installed).
     
  3. judydehne

    judydehne New Member

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    I did all my updates and still get this message.
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    Are you behind a proxy? The only other time I saw this I was in a Hotel in NYC that was using a 3rd party proxy service for the hotel. You don't have any optional or important updates left to install?
     
  5. Arizona Willie

    Arizona Willie Active Member

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    Why can't you switch to another browser?
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    OP is using a Surface 2, there isn't another browser....
     

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