Is My DisplayPort Busted?

Discussion in 'Microsoft Surface Pro 3' started by waweech, Oct 1, 2017.

  1. waweech

    waweech New Member

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    My Device:
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    I regularly connect my aging Surface Pro 3 to various external monitors via the displayport. I am running Windows 10. Last night this worked fine on one monitor; this morning it did not work on another. I have tried two different monitors and two different cables without success. There have been no hardware or software changes overnight, other than the switch from one regular monitor to another. The only explanation I can think of for the overnight change is that the displayport jack has gone bad. Does anyone know of a way to test this hypothesis? Can anyone think of another reason why it would stop working overnight?

    One more clue: when I press Windows+P to project, it always defaults to the first option [PC Screen only], even when an external monitor is connected. I cannot get it to stay on the second option [Duplicate]. This suggests to me that the Surface is not detecting the external monitors.
     
  2. hughlle

    hughlle Super Moderator Staff Member

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    Have you tried with the original monitor?
     
  3. waweech

    waweech New Member

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    Thanks for your reply. The Surface Pro 3 screen works fine; no problems there. There are two external monitors that I use on regular basis. Neither one of the external monitors works with the Surface today. I have tried using two different cables; that did not solve the problem either. Because both monitors work otherwise and it seems unlikely that both cables would break overnight, I suspect that the displayport itself is the problem - but I would like to verify this if I can.
     

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