Issues with firmware update on SP4 (TPM including)

Discussion in 'Microsoft Surface Pro 4' started by Olvrick, Apr 26, 2018.

  1. Olvrick

    Olvrick Member

    Joined:
    Dec 3, 2014
    Messages:
    32
    Likes Received:
    5
    Trophy Points:
    8
    So recently ive updated to build 17655 Windows 10 Insiders Skip Ahead release, and got TPM notification.
    Ive checked and realized that ive got outdated UEFI, SAM, IME and TPM allthrough ive installed all updates and also installed it few times manually.

    My TPM version is 5.40.1971.2 (tpm.msc)

    But latest version (in Surface pro4 drivers) is TPM_RS1RS3RS2_ 5.62.3126.2 SurfaceTPM.inf

    Ive tried install *.inf manually but no luck, TPM outdated and vulnerable.

    Also same situation with (checked in BIOS):

    System UEFI 103.841.256
    SAM Controller 103.1837.257
    Intel Management Engine 11.0.11.1006
    System Embedded Controller 103.1158.256
    Touch Firmware 1.1.98.8.4.0

    Any ideas how to update all above?
     
  2. Olvrick

    Olvrick Member

    Joined:
    Dec 3, 2014
    Messages:
    32
    Likes Received:
    5
    Trophy Points:
    8
    no ideas?
     
  3. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,852
    Likes Received:
    1,863
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Download the latest Surface Pro 4 Driver pack MSI file from the Microsoft Download Center and install it - it should update any component that needs it.
     
  4. Olvrick

    Olvrick Member

    Joined:
    Dec 3, 2014
    Messages:
    32
    Likes Received:
    5
    Trophy Points:
    8
    Thats the issue, ive tried installing using MSI package from microsoft download center, but my TPM still holds on version 5.40.1971.2
     
  5. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,852
    Likes Received:
    1,863
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Have you attempted to update directly from Device Manager? Either using the update wizard or manually?

    To update manually download the latest Zip file vs. the .msi file...
     
  6. Olvrick

    Olvrick Member

    Joined:
    Dec 3, 2014
    Messages:
    32
    Likes Received:
    5
    Trophy Points:
    8
    Yes, this is the first thing ive tried.
    After reboot grey bar passing, showing that its "updating firmware", but comes only grey bar, after that - reboot and voila...nothing has been updated
     
  7. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,852
    Likes Received:
    1,863
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    What are you using for Anti-virus/anti-malware?
     

Share This Page