join.me remote take over failed

Discussion in 'Microsoft Surface 2' started by wobblypirate, Jan 29, 2014.

  1. wobblypirate

    wobblypirate New Member

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    I was unable to view my security camara system through Ipolis (Samsung) using IE. I went into compatibly setting to add the IP address and still couldn't view the system.

    I called Ipolis and when we tried to do a remote session with join.me it came up with a message to go to the app store. The app was downloaded and still didn't support. We tried another take over, same thing.

    I had the same issue with my laptop, calls Ipolis and through join.me they corrected the settings for it to work in IE.

    Thanks

    Joe
     
  2. wobblypirate

    wobblypirate New Member

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    Let me ask this, what site can you use to remotely take over the S2?
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    Remote Assistance, its built into the OS, do a search for it and it should come up...
     
  4. saloei

    saloei New Member

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    I have a security camera I can view using IE but I can only view it after I accept and install the ActiveX control for IE. Your problem might be in Internet Options, Security tab or the Advanced tab. There's a setting in the Advanced tab: ALLOW UNSIGNED SOFTWARE TO RUN ON MY COMPUTER. You can try changing these settings. Keep track of the changes you make;)
     
  5. wobblypirate

    wobblypirate New Member

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    Yes I do have it on.



     
  6. wobblypirate

    wobblypirate New Member

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    Just got off the phone with Microsoft, being the surface 2 has the RT operating system it doesn't have all the features that 8.1 has. Features that I do need.

    Join.me.com you can attend a meeting, BUT you cannot start one. With the app or not!

    Far as viewing the Camara's, I see no app for ipoils, Ive been changing settings, just can't get it to view. Brings me to the admin page I sign in nothing. Microsoft has no answer since its a Samsung product. One thing I have to say, the support guy I talked to was awesome! Very professional.

    Looks like a surface pro or the dell pro is in the future.
     

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