Well I have made a tough decision as I have decided to move on for now and cut my losses. I received an advanced replacement unit and it was a refurb in worse shape than my current unit so I shipped it right back to Microsoft and told them not to send another one. I've read of too many hear going thru 3-4 of these and I just don't want to keep fooling around. In my opinion I just don't thhhink that the SP2 was/is ready for market but again that is only my opinion. I went to Best Buy Saturday and got the new Galaxy Note Pro 12.2 and it should meet my needs and then some. The screen is much bigger that my SP2, it is advertized to get 13 hours battery life and after both Saturday and Sunday there is no doubt that it is getting the 13 hours for me. I also pre ordered the following case. Pro Keyboard Case for Samsung Galaxy Note|PRO & Samsung Galaxy Tab|PRO - Logitech So for $900 I feel pretty good about my new setup. Now I'm off to ebay my SP2 and accessories. Will I try the SP3? That just depends but probably not as I think it would be hard to give up the extra screen on the 12.2 that I'm getting used to very quickly. Good luck to all of you as you continue in your quest to get your SP2 running as solid as your SP1 ran. And for all of you with solid a SP2 count your blessings.