Key on Type Keyboard Stopped Working

Discussion in 'Microsoft Surface Pro 2' started by eSim, Aug 11, 2014.

  1. eSim

    eSim New Member

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    The b key on my type keyoard works intermittently. Mostly doesn't work. Can get it to work usually by repeatedly hitting the key? Has anyone had this problem? Is there something I should do software wise or do I need to take it back to Microsoft store?
     
  2. jollywombat

    jollywombat Member

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    I would say just return/replace it, there are no software settings that will resolve a faulty key. Hopefully the new one will not have any issues for you.
     
  3. jrapdx

    jrapdx Member

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    Similar problem--started vacation 2 weeks ago, and first day out TC2 spacebar not working. Able to get by with BT keyboard temporarily. When I brought the TC2 back to the MS store, they exchanged it without blinking an eye.

    They were so happy I had the original receipt. Apparently many people want to return something and don't have the receipt making it a hassle for the staff.

    My only disappointment was that they couldn't tell me when the SP4 was going to arrive...
     

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