Keyboard not working.....help

Discussion in 'Microsoft Surface Pro 4' started by Garnet, Sep 14, 2019.

  1. Garnet

    Garnet New Member

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    My Device:
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    I have updated to latest version and tried a new keyboard, still nothing. I have tried holding the volume up button and power button and shut it down, for a restart.... Whats next?
     
  2. Turbo4AWD

    Turbo4AWD Active Member

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    Try booting into BIOS (before windows boots up) and verify if keyboard works in BIOS or not. Otherwise, could be the connector is dirty. Clean it up with rubbing alcohol and reconnect. See if it still works.
     

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