Keyboard not working on SP4 HELP...!!!

Discussion in 'Microsoft Surface Help' started by mwhite45, Feb 10, 2016.

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  1. mwhite45

    mwhite45 New Member

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    My Device:
    SPro4
    Purchased a new SP4 and a new Type Cover for it. After receiving it I got it all hooked up and the keyboard would not work. Dealt with surface support and went through all the troubleshooting solutions. In the end they sent me a new Type Cover which I just received 20 min ago. Hooked it up and still nothing.. Am doing something wrong? I was under the impression that you just let the magnets connect and it is suppose to work..

    Thanks in advance..

    Mike
     
  2. leeshor

    leeshor Well-Known Member

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    First question. Do you have ALL the updates? With the type cover attached!
     
  3. mwhite45

    mwhite45 New Member

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    Yes, I have all of the updates installed..
     
  4. leeshor

    leeshor Well-Known Member

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