Keys not working

Discussion in 'Microsoft Surface Pro 3' started by Flashlight, Sep 9, 2016.

  1. Flashlight

    Flashlight New Member

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    My Device:
    SPro3
    After the most recent update the six key, down arrow and tab key all stopped working. I have a hard time believing that they all independently failed at once. Any ideas?
     
  2. hughlle

    hughlle Super Moderator Staff Member

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    Welcome Flashlight

    Have you considered rolling back the update and giving it another go?
     
  3. Plantje

    Plantje Member

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    Location:
    Zwolle, The Netherlands
    My Device:
    Surface 3 (Atom)
    My first Surface 3 type cover had some keys not working sometimes. Sometimes they worked for weeks and then for a few days they didn't work. It has been unclear what caused it until the end.
    Had the type cover replaced by Microsoft and never had an issue since.
     

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