Kickstand loose and rattling

Discussion in 'Microsoft Surface Pro 3' started by mwilson, Oct 5, 2014.

  1. mwilson

    mwilson Member

    Joined:
    Sep 21, 2014
    Messages:
    40
    Likes Received:
    11
    Trophy Points:
    8
    Well I knew I had it coming. My SP3 was flawless, but started developing a rattle, there seems to be something loose at the hinges. Here are a couple of videos I had made of each issue.

    I read the other thread on this matter but wanted to start a new one with the videos in the first post, in case others want to see what it looks like.

    So.... normal, or problem?

    Rattling


    Loose
     
  2. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    I wonder if anyone has managed to fix it. I have seen already few reports like this one from brand new out of the box Surfaces.
     
  3. mitchellvii

    mitchellvii Well-Known Member

    Joined:
    Mar 30, 2013
    Messages:
    2,483
    Likes Received:
    559
    Trophy Points:
    113
    Location:
    Charlotte, NC
    My Device:
    SPro3
    I'm not sure why you care about that. How is it negatively affecting the use of your SP3? Mine "rattles" a bit like that as well but I never cared.
     
    dniezby likes this.
  4. mwilson

    mwilson Member

    Joined:
    Sep 21, 2014
    Messages:
    40
    Likes Received:
    11
    Trophy Points:
    8
    Because it bothers me. I also level my picture frames, put a matchbook under a tilting table... and so on and so forth. It cheapens the feeling of an otherwise brilliant device. I will go tomorrow and have it exchanged. If I can't find one that's right, I'll get a refund as I'm still within the 30 days.

    Let me give you another example. I once had a Ford, brand new, with a misaligned steering wheel airbag cover. It was off to one side rather noticeably, by 1/16 or so. Unable to get service to even acknowledge it's an issue, let alone fixing it, I got rid of it after a year and a half, loosing my ass off but regaining my sanity.

    So yes, crass imperfections bother me.
     
  5. RémiM

    RémiM Active Member

    Joined:
    Sep 20, 2014
    Messages:
    488
    Likes Received:
    103
    Trophy Points:
    43
    Location:
    somewhere in between Canada and France
    My Device:
    Surface 3 (Atom)
    Yep I got pretty much the same problem. Mine was unable to maintain the kickstand alone < 25°. It was like butter. No resistance at all. And like you, it bothered me so much.

    I bought it at BestBuy and they suggested to exchange it, without me asking for it.

    You should check at your local store then.
     
  6. malberttoo

    malberttoo Super Moderator Staff Member

    Joined:
    Feb 26, 2013
    Messages:
    2,255
    Likes Received:
    428
    Trophy Points:
    83
    Location:
    Alaska
    My Device:
    SPro3
    For those that can't be bothered to replace their SP3, a small bit of Sticky Tack inside the ledge...

    http://amzn.com/B0000AQODM

    :D
     
  7. markusbeutel

    markusbeutel Member

    Joined:
    Aug 18, 2014
    Messages:
    148
    Likes Received:
    22
    Trophy Points:
    18
    That's normal - all 3 that I've had now, (and the 5 that I've opened in stores that had yellow line defects) have all had this wobble at certain angles. Most angles it's solid, but there's certain angles that all have had the wobble out of the box.
     
  8. Aeron15

    Aeron15 Member

    Joined:
    Sep 27, 2014
    Messages:
    58
    Likes Received:
    7
    Trophy Points:
    8
    Mine rattles just about the same. I think it's normal. Not sure it has become the norm because all the other SP3s has the same defect or normal because it's meant to do that. Lol
     
  9. Aegeas

    Aegeas Active Member

    Joined:
    Aug 30, 2014
    Messages:
    133
    Likes Received:
    38
    Trophy Points:
    28
    My i7 has done that from the beginning. Hasn't bothered me.
     
  10. dniezby

    dniezby Member

    Joined:
    Aug 26, 2014
    Messages:
    99
    Likes Received:
    16
    Trophy Points:
    8
    No problem with mine either. It rattles a bit but not when it's resting on it or when it's closed. If it were flapping around while I was carrying it or wouldn't hold up my SP3 that would be a different story.
     
  11. Liam2349

    Liam2349 Active Member

    Joined:
    Aug 2, 2014
    Messages:
    884
    Likes Received:
    132
    Trophy Points:
    43
    My Device:
    SPro3
    This is completely normal. If you use the device as intended, i.e. the other way up, you would never even hear this or notice it.
     
    mitchellvii likes this.
  12. nipponham

    nipponham Active Member

    Joined:
    Sep 24, 2014
    Messages:
    399
    Likes Received:
    78
    Trophy Points:
    28
    Location:
    Japan
    My Device:
    SPro3
    Normal. Unclench and enjoy your machine.
     
    mitchellvii likes this.

Share This Page

Search tags for this page
goldwing kickstand rattle
,
should the hinge on surface pro 3 rattle
,
stop kickstand from rattling
,
surface 3 kickstand loose
,
surface pro 3 hinge rattle
,

surface pro 3 kickstand loose

,
surface pro 3 kickstand rattle
,
surface pro 3 kickstand rattles
,
surface pro 3 kickstand wobble
,

surface pro 3 loose kickstand