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Phata31681

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So I installed last update for the surface pro 3 today. After the update my screen won't turn on it just stays black but the keyboard lights up. Has anyone else had this problem.
 

malberttoo

Well-Known Member
So I installed last update for the surface pro 3 today. After the update my screen won't turn on it just stays black but the keyboard lights up. Has anyone else had this problem.

First, press and hold the power button for a full 30 seconds. Try to turn it on after that.

If that doesn't work, then press and hold the power and volume up buttons for 15 seconds. Try to turn your SP3 on after that.
 
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