Latest update breaks 4K display support

Discussion in 'Microsoft Surface Pro 2' started by jaipo, Jul 9, 2014.

  1. jaipo

    jaipo New Member

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    It would appear that the last round of updates has turned my 4K monitor into a plain old HD monitor now, max resolution has been reduced to 1920 x 1080 ?

    Great job Microsoft!
     
  2. jefhart

    jefhart Member

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    This probably sounds stupid, but did you try rebooting a couple of times? My wifi stopped working until I rebooted twice.
     
  3. jaipo

    jaipo New Member

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    yup first three things I did, it detects the monitor as the correct one but only has HD 1920x1080 as the max res, no rollback available on the driver, yesrday it was running at 3850x2160 :(
     
  4. GoodBytes

    GoodBytes Well-Known Member

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    Are you sure you are using 30Hz. The GPU in all U series Intel CPUs can only do 4K 30Hz. It can't do 60Hz
     
  5. jaipo

    jaipo New Member

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    I have fixed it, had to delete the Intel HD Graphics Family from Device manager and restart letting it find the device and it's back, phew, that was looking like a really expensive HD monitor for a while there.
     
  6. jaipo

    jaipo New Member

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    Yes, I checked that, set at 30Hz
     

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