Losing Pen and Touch at the Same Time

Discussion in 'Surface 3 (Atom)' started by HeavyHanded, Nov 8, 2015.

  1. HeavyHanded

    HeavyHanded New Member

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    My Device:
    Surface 3 (Atom)
    This is crazy! I am in the middle of sketching and all of a sudden my Surface 3 loses Pen and Touch input. I've had four different tablet PCs and I have never had the problems with them that I have with the Surface 3.
    Of course all of them had the limited connection wifi issue once in a while, but never have I lost Pen and Touch!
    And I never had to worry that plugging in an Asus, Samsung, or Motion Computing Tablet PCwould result in draining the battery instead of recharging it. I can deal with all these issues but not losing Pen and Touch while using it. Even the Asus VivoTab Note 8 which had many problems never had this problem. Checking the Event Viewer doesn't help (Or I don't know what I should be looking for), but honestly I'm getting fed up.
     
    Last edited: Nov 8, 2015
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    What OS are you using 10 or 8.1?
     
  3. HeavyHanded

    HeavyHanded New Member

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    My Device:
    Surface 3 (Atom)
    Windows 10 but the same problem existed under Windows 8.1. This is my third Surface. Only my first one didn't have this issue. I'm tired of sending it back.
     

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