Lump under Winodws logo? - New SP2

Discussion in 'Microsoft Surface Pro 2' started by Divine_Madcat, Mar 10, 2015.

  1. Divine_Madcat

    Divine_Madcat New Member

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    So, i am hoping somebody might be of help. I just got a new 512GB SP2 from the groupon deal, and while i love it, after wasting two screen protectors, i noticed something annoying..

    If i look edge on, i can see that the glass under the Windows logo is raised/curved, and you can basically feel a bulge. It doesn't seem to effect performance, but like i said, did mess up screen protector application, and i am worried about the long term stress on flexed glass.

    Is this somehow normal, or have others seen it and applied a fix? I know the thing is glued down, but i am hoping somebody has an idea...
     
  2. Philtastic

    Philtastic Active Member

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    Mine doesn't have any bump in the glass. Probably a defect.
     
  3. jefhart

    jefhart Member

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    Return it if you can.
     
  4. Divine_Madcat

    Divine_Madcat New Member

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    Easy to say, hard to do.. i love the machine, and i doubt i will be able to get another at the price i did...

    Now, i am considering the extended warranty, since it should keep me covered...As it is, t isn't huge, just something i noticed
     
  5. Aaron Pepelis

    Aaron Pepelis Member

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    That is weird. I wonder if it is heat related. I think my SP2 got hot and some of the glue around the bezeling has left little boogers on my screen. The one I have is a refurb I think. I asked about the screen boogers after getting it, but they never replied.
     
  6. lords20

    lords20 New Member

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    Get it replaced asap. I have been through a lot of problems with the surface pro and pro 2. If there a store close by, it would be worth your time to go. If you can get the warranty, I would same you a lot of problems too.
     
  7. Divine_Madcat

    Divine_Madcat New Member

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    Nope, no store nearby. This was purchased from the Groupon deal, so at best it would be a return; as i said, i am otherwise happy with it, and since i cant get another for the price...

    But, i am seriously considering the warranty. Anyone have an opinion on the "Microsoft Complete" warranty?

    - well, i caved. Between this, and having a 2 year old at home, it feels stupid not to have a warranty on something like this..Still, open to hear any experiences though
     
    Last edited: Mar 11, 2015
  8. jefhart

    jefhart Member

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    The warranty is definitely worth the money. I've seen tons of threads on reddit titled "get the warranty" and "should have bought the warranty". I waited too long and was unable to purchase it myself.
     

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