Mail app crashing

Discussion in 'Microsoft Surface RT' started by Henri, May 21, 2015.

  1. Henri

    Henri New Member

    Joined:
    Apr 17, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Hello!

    On my 32GB RT the modern Mail app keeps crashing to start screen when I launch the app. Sometimes this happens and sometimes not, and when it does, it may happen once or twice in a row before the app stays open. Anyone have the same issue? Usually I have programs open in the desktop (IE, Word, Excel, Powerpoint) and also Onedrive app. All the apps on the Desktop side work without issues like this.

    -Henri
     
  2. apnicolle

    apnicolle New Member

    Joined:
    Dec 16, 2013
    Messages:
    1
    Likes Received:
    1
    Trophy Points:
    3
    I had exactly the same issue, which became more common over a couple of weeks (sometimes needed 3 or 4 attempts to start Mail, and then it wouldn't open at all). The solution I found online was to go to the App Store, find the Mail/Calendar app and delete it, reboot, go back to the app store and reinstall the app. All settings etc were restored and I've had no problems since.
     
    leeshor likes this.
  3. Henri

    Henri New Member

    Joined:
    Apr 17, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Hey thanks! I'll try that!
     
  4. jasonhar

    jasonhar New Member

    Joined:
    Nov 25, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Hi, I've been through a heap of forums on this topic and there never seems to be a solution. a lot of people are having the same issue (including myself) but there doesn't seem to be a fix. Anyone have any news on this?

    Thanks heaps
     
  5. jgilletteski

    jgilletteski New Member

    Joined:
    Dec 1, 2015
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    Other
    Just reran the install that I had originally downloaded from microsoft (didn't even uninstall) and it seems to be working fine now!!

    Good luck!!
     

Share This Page

Search tags for this page
mail app on surface book closes automatically
,
microsoft calendar and mail keep closing
,
outlook crashing on my surface pro
,

surface 3 mail app crashes

,
surface 4 windows 10 crashing
,
surface mail app crashes windows 10
,
surface pro 4 mail app crashes
,

surface pro 4 mail app crashing

,

surface pro mail app crashes windows 10

,
windows outlook mail keeps closing on surface pro 4