Metro OneNote crashing often

Discussion in 'Microsoft Surface Pro 3' started by Jordi32, Sep 24, 2014.

  1. Jordi32

    Jordi32 Member

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    Metro OneNote crashing often when using the pen on my Surface Pro 3. The pen stops working, and the app closes and reopens. Does anyone know how to fix this?

    Thank you in advance.

    Best regards,

    Jordi
     
  2. ctitanic

    ctitanic Well-Known Member

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    try uninstalling and reinstalling it.
     
  3. Tsurugaya

    Tsurugaya Active Member

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    Sounds like some sort of memory conflict. Try running it alone and see if it happens.
     
  4. Jordi32

    Jordi32 Member

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    Thank you for your suggestions Ctitanic and Tsurugaya. If I uninstall the OneNote app and reinstall, will I lose all my notes?

    If it is a memory conflict, how can it be resolved?
     
  5. Jordi32

    Jordi32 Member

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    Ctitanic, I read on a similar post that I should run disk cleanup. Where do I find that? By doing a search I found disk optimization and I ran it but it took just three seconds. Windows RE tools won't optimize even though it says they need to...
     
  6. Tsurugaya

    Tsurugaya Active Member

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    If you have your notes in OneDrive you don't need to back them up, it is done by the program everytime you leave a page or close the program. Nothing to worry about.
     
  7. cemian

    cemian Member

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    I have a tendency to believe there is some conflict at times when you rest your hand or arm on the screen while writing...happens to me as well on occassion
     
  8. Edo0003

    Edo0003 New Member

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    I have this issue occurring at random moments. I tried doing the disk clean up but that didn't work. Did you ever find a solution?
     

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