MicroSD Card Randomly Disconnecting

Discussion in 'Microsoft Surface Pro 3' started by SJL, Aug 7, 2014.

  1. SJL

    SJL New Member

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    Is there a spring loaded mechanism when you push in the card? Mine seems to go in then just stop, it doesn't 'click in'. It's recognised and I can access it, but after a while the card just goes offline.

    I've rebooted, done a format etc and still it randomly goes offline.

    It's a SanDisk Ultra microSDHC/microSDXC 128GB card, brand new.
     
  2. ctitanic

    ctitanic Well-Known Member

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    I have read somebody reporting this issue and have it fixed by making the card thicker by adding an extra layer of tape.
     
  3. benjitek

    benjitek Active Member

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    Try the card in a demo model at the store, if it works, get your SP3 replaced.
     
  4. SJL

    SJL New Member

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    Thanks guys, so there is a spring loaded mechanism that the card should click into?
     
  5. benjitek

    benjitek Active Member

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    Yes -- it 'pops' it out as well... If you have to put tape around the card, you should exchange it, it's not working as it should.
     
  6. malberttoo

    malberttoo Super Moderator Staff Member

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    Mine has no spring load mechanism. Just slips in, and slips out. I thought that was by design up until now....
     
  7. bulls96

    bulls96 Member

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    Is this a fault of the card?
     
  8. malberttoo

    malberttoo Super Moderator Staff Member

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    I don't think so. It's the same card I had in my SP1, and that one did click in and out.
     
  9. JesseDiaz

    JesseDiaz Member

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    Well I just tried mine and it does not CLICK...it just slips in and out...am I correct when I say it sounds like you guys are saying if there is not click, then the SP3 isn't working like its supposed to?
     
  10. kristalsoldier

    kristalsoldier Well-Known Member

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    Mine does not click in either. But it has remained stable (touchwood!). On my Surface 2 (RT), however, it did click in.
     
  11. graye

    graye Member

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    Yikes, I just had the same thing happen to me... my new SanDisk Extreme Plus 64GB micro SD card just disconnected. But a quick physical removal/reinsertion brought it back.

    My SP3 was sitting faced down on it's keyboard when it happened, so there's very little chance that it was movement/vibration that caused it to disconnect.

    Like others, I do not feel/hear a click when plugging it in...

    Two very similar cards from the same vendor both having the same problem.... hummmm
     
  12. wertzius

    wertzius Member

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    Like it was already said 100 times before, Sandisk cards are thinner than others and need a piece of tape on the backside, to become thicker.
     

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