Microsoft fixes Surface 2 BitLocker prompt error

Discussion in 'Surface Forum Site News' started by dgstorm, Jan 6, 2014.

  1. dgstorm

    dgstorm Editor in Chief Staff Member

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    Microsoft has issued a fix for a BitLocker-related problem affecting Surface 2 users.

    Some users of Microsoft's ARM-based Surface 2 devices have been complaining that when resuming or restarting their devices from sleep, they have been prompted to enter their BitLocker recovery keys. For some, the problem was occuring every time they attempted to power up their Surface 2s; for others, the problem was intermittent.

    On January 6, Microsoft released an update to fix this problem. The update is available for download via Windows Update.

    According to a Microsoft Support page, this update does not replace any previously released Surface 2 updates. Users may be prompted to restart their devices after applying this update.

    First-generation Surface RT devices and Intel-based Surfaces were not affected by this BitLocker problem/glitch.

    Continue Reading @: Microsoft fixes Surface 2 BitLocker prompt error | ZDNet
     

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