Microsoft Online store policy

Discussion in 'Microsoft Surface Pro 2' started by mapexvenus, Oct 20, 2013.

  1. mapexvenus

    mapexvenus New Member

    Joined:
    Oct 17, 2012
    Messages:
    46
    Likes Received:
    4
    Trophy Points:
    0
    I am eagerly waiting for my Surface Pro 2, which has shipped. I have mixed feelings On one hand I am eagerly awaiting this new gadget and on the other hand, I don't know if I will like it. I was a launch-day order of the original Surface RT and ended up selling it on Craigslist because I was disappointed with performance and lack of apps. I am now taking the plunge again Pro 2.

    My question is this. If I am disappointed with the product and want to return it, will I be able to return to a local MS store (Portland, OR)?
     
  2. oion

    oion Well-Known Member

    Joined:
    Feb 15, 2013
    Messages:
    1,362
    Likes Received:
    265
    Trophy Points:
    83
    My Device:
    S2
    One thing's for certain. There are millions of applications that will run on Surface Pro (1 or 2), 32-bit and higher.

    Microsoft Store - Returns / Refunds

    "Items ordered from the Microsoft Online Store can only be returned or exchanged at the Microsoft Online Store."

    Also the returns/exchange criteria listed above don't include dissatisfaction...
     
  3. mapexvenus

    mapexvenus New Member

    Joined:
    Oct 17, 2012
    Messages:
    46
    Likes Received:
    4
    Trophy Points:
    0
    Thank you!
    I don't believe that I am worried about the applications running anymore. I think it is the usability of the device and whether or not it will help me move away from my iPad. My biggest worry is data. I will now need to carry a hotspot with me - my iPad is an LTE device. That said, I can always add a hotspot plan to my cell phone.
     
  4. kristi

    kristi New Member

    Joined:
    Oct 6, 2013
    Messages:
    17
    Likes Received:
    1
    Trophy Points:
    3
    It certainly did for me (Surface Pro 1, that is). I still have a rare need for the iPad due to a work email app, but its so infrequent that the iPad will languish in my tote bag for weeks on end. my T-Mobile cell plan does include tethering so I am covered by that when the rare need arises.
     
  5. mitchellvii

    mitchellvii Well-Known Member

    Joined:
    Mar 30, 2013
    Messages:
    2,483
    Likes Received:
    559
    Trophy Points:
    113
    Location:
    Charlotte, NC
    My Device:
    SPro3
    From a productivity standpoint no comparison, SP2 beats iPad hands down.
     
    1 person likes this.

Share This Page

Search tags for this page

microsoft online order return to store

,

microsoft online store return policy