Come on Microsoft. Staples and Best Buy can let you get your hands on the devices, I haven't found anyone at either store that could answer even the most rudimentary question about anything Microsoft. The people at Staples seem to run in the other direction if they see that's what you're looking at. I live in the South East, half way between Nashville and Birmingham. Come on Microsoft, three stores in Atlanta, not one in the state of Alabama, not one in Nashville. Y'all have a great product, sell the product. I'll be getting another Surface, it's far and away the best device for me, but I'd love to be able to go into a store.