Microsoft store employees on commission?

Discussion in 'Microsoft Surface Pro 3' started by Jordi32, Sep 23, 2014.

  1. Jordi32

    Jordi32 Member

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    I am considering returning my i7 Surface pro 3 tomorrow to the Microsoft store because I have had several issues with this computer after having gotten two exchanges before this one. I am afraid that if I keep this computer after my 30 day trial I will be stuck with these issues.

    I would like to know if by returning it the Microsoft store employee will lose his commission. I feel bad about this.

    Does anyone know if they are paid commission, and if so, do they lose it when a computer is returned for a refund?

    Thank you in advance for your answers.

    Best regards,

    Jordi
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Either way its not something you should be concerned with.
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    All MS Store employees are hourly, the store has Sales Goals but no commission...
     
  4. hughlle

    hughlle Super Moderator Staff Member

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    Commission or no commission, I dont get the issue? Why not just give him a 20 dollar bill while you're there as well.
     
  5. kundas1

    kundas1 Super Moderator Staff Member

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    what issues are you having? maybe someone here can help you instead of returning it?
     
  6. bluegrass

    bluegrass Well-Known Member

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    Even if they were on commission, you're just returning it to get a replacement so not a problem.
     
  7. Jordi32

    Jordi32 Member

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    Bluegrass, if I return it this time it is going to be for a refund. This is already my third unit...
     
  8. msolok

    msolok Member

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    What are the problems? Are they hardware issues?
     
  9. Jordi32

    Jordi32 Member

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    Msolok, I am not sure if the problems are software or hardware related. Please do a search on my name and you'll find all my posts. Thank you.
     
  10. msolok

    msolok Member

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    Had a quick look over your past threads, sounds like a software issue, not hardware. Sounds to me like you have a rouge bit of software running in the background that is consuming a lot of your resources.
    First thing to do is to check your task manager and find any apps consuming a lot of resources. If you see one kill it, and then determine if you know what it is and can remove it.
    Ohh and run a virus and malware scanner. A virus is a very real possibility with your symptoms.

    If you can't identify anything then I suggest doing a refresh. You will have reset up your surface and install everything gain, but it will get your Windows back in working order.
     
    Last edited: Sep 24, 2014
    GreyFox7 likes this.
  11. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    I'd agree there, if you haven't done a Refresh it would be worth a shot.
     

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