Microsoft Store error 0x80248014

Discussion in 'Microsoft Surface Pro 3' started by garyskyrme, Nov 19, 2016.

  1. garyskyrme

    garyskyrme New Member

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Hi
    I am unable to install any apps from the Windows Store. When I try, I get the error shown here: 0x80248014. upload_2016-11-19_17-11-48.png
    It happens whether I'm logged on as a local account or an AD account - both of which have full admin rights. The proxy server is set correctly and the error also happens on my home network which doesn't require the proxy. Programs downloaded directly from the web work perfectly, it's just the Store ones that don't.

    I've Googled this error code and tried the solutions about resetting the Windows Store but nothing has worked. Any ideas?

    Thanks in advance.
     
  2. Steven Du Bois

    Steven Du Bois Member

    Joined:
    Nov 7, 2015
    Messages:
    58
    Likes Received:
    10
    Trophy Points:
    8
    My Device:
    Surface 3 (Atom)
    I have had this problem for a long time now...I haven't ben able to download ANYTHING from the windows store...I guess that's ok...if I really need an APP ill just download it on AMI Duos which I use much more when as a tablet than any windows store app...Its strange too but the recent windows update wont take either, its failed 4 times already
     
  3. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,852
    Likes Received:
    1,030
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    @garyskyrme

    Take a look at your devices listed with your Microsoft.com account. Your device may be listed twice. Delete any duplicates, or delete and re-login with your device, which should add it again.
     
  4. yonghong

    yonghong Member

    Joined:
    Dec 12, 2013
    Messages:
    230
    Likes Received:
    15
    Trophy Points:
    18
    I just reset my sp3, all done.


    从我的 iPhone 发送,使用 Tapatalk Pro
     
  5. garyskyrme

    garyskyrme New Member

    Joined:
    Feb 2, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    I did have devices listed more than once so deleted everything. Store didn't work.
    Also deleted the Store in its entirety so it reinstalled from Windows Update. Still no joy.
    Any other ideas? Could I have uninstalled something the store needs? Does that error code point to anything specific?

    Sent from my HTC One M8s using Tapatalk
     
  6. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,852
    Likes Received:
    1,030
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    Try logging in to your Microsoft account with your browser on your Surface, not just the device login.

    It may be necessary to do a reset, unless a Windows Update fixes your issue.
     

Share This Page

Search tags for this page

microsoft store error code 0x80248014