Microsoft Surface Pro Experiencing Wake From Sleep Mode Problem Due to Power Setting

Discussion in 'Surface Forum Site News' started by dgstorm, Mar 25, 2013.

  1. dgstorm

    dgstorm Editor in Chief Staff Member

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    As excited as we are about all the solid growth and advancement of the Surface tablets from Microsoft, sometimes we just have to report the bad with the good too. Today we read a report about an issue with the Surface Pro. Apparently, some of them are experiencing Wake from Sleep problems due to specific power settings. Luckily, there is a fix for it and we are sharing it along with the bad news. Here's the full gist of it below,

    As you can see, it isn't too much of a problem and is easily fixed, but we felt it was worth sharing for any of our users who might be experiencing it and getting frustrated. Hopefully, Microsoft will have an official fix for it sometime soon.

    Source: Microsoft Surface Pro refusing to wake up from sleep mode due to power setting | WinBeta
     
    Last edited: Mar 28, 2013
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  2. leeshor

    leeshor Well-Known Member

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    Solutions are good, especially simple ones.
     
  3. bryanhayn

    bryanhayn Member

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    This should be retitled, "Microsoft Surface Pro Experiencing Entering Sleep Mode Problem Due to Power Setting". I experienced the same problem the article is talking about, but I noticed the SP wouldn't completely sleep because the fan would remain on.
     
  4. dgstorm

    dgstorm Editor in Chief Staff Member

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    Actually the report we are referring to is not an entering sleep mode problem, but an exiting sleep mode problem. You must have something different going on.
     
  5. bryanhayn

    bryanhayn Member

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    I think it was the same problem, because changing the wifi power settings fixed it for me. The person who reported the problem might not have noticed his fan was still on. Or maybe we experienced different problems. Either way, we know wifi is the cause :)
     
  6. ronvgs

    ronvgs New Member

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    Awake from sleep is still a problem on Windows RT
     
  7. tropolite

    tropolite New Member

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    Appreciate the tip - I was getting quite perplexed and pi$$ed at the issue.
    The problem for me was not going to sleep mode. When I left the SPro today running on battery and intentionally attempting to put it in sleep mode (a tap on the power button), when I got back to it after a couple hours it nearly depleted a full charge and the device was quite hot.

    Looking forward to my SPro going to sleep properly now. After all I'm in Australia and it would be a real hassle having to send it back for getting fixed.
     

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