I subscribe to Carbonite. Their Tech support department told me their Mirror image backup was incompatible with SB because it did not allow their Mirror Image to access the SB Bios. This was rather alarming because I've been using their Mirror Image backup for several years, which I subscribed to before I purchased my SB, so thought I was covered. I want to re-install Win10 but, apparently, I can't rely on the Carbonite Mirror image backup if that process goes south. Is my SB going to block Bios access for other mirror procedures? Is there a way to force the SB to allow the Carbonite Mirror backup to do what it is intended to do?