So after debating with myself for a few weeks I finally decided to send my Surface to Microsoft for a service. The kickstand had started to wobble quite a bit, more so on one side than the other. Another issue is the metal strip that runs alongside the inner edge of the stand, which latches the stand shut with magnets: one edge was starting to come away, slowly made worse with the magnet holding it back as I opened it. I raised a ticket with Microsoft, backed up an image of the SP3 with Macrium, remembered at the last minute to remove the memory card and packed it in loads of bubble wrap. Took it to my local UPS drop off point and waved bye bye. It is now in Germany - I'm in the UK. I feel as though my left arm has been chopped off. I keep reaching out for it to find my iPhone 6+ It's a decent enough phone but it's not a Surface. I hope my replacement or repair arrives sooner rather than later.