Missing the Get Windows 10 app

Discussion in 'Windows 10 Forum' started by spinachpie, Jul 29, 2015.

  1. spinachpie

    spinachpie Member

    Joined:
    Apr 25, 2014
    Messages:
    135
    Likes Received:
    7
    Trophy Points:
    18
    Anyone else missing the Get Windows 10 icon on the task bar?

    I downloaded the Windows 10 troubleshooter from this page: https://support.microsoft.com/en-gb/kb/3081048

    It says that my version of Windows is inelligible for the upgrade. I have Windows 8.1 Pro. Anyone know what's going on or have the same issue?
     
  2. spinachpie

    spinachpie Member

    Joined:
    Apr 25, 2014
    Messages:
    135
    Likes Received:
    7
    Trophy Points:
    18
    Just ran the troubleshooter again and it says I am missing KB2976978

    When I navigate to the page to get the update, it lets me add the update to my 'basket' but then no option to download? It's weird. It suggests I need to restart for the update to install but still nothing.
     
  3. macmee

    macmee Active Member

    Joined:
    Oct 15, 2013
    Messages:
    671
    Likes Received:
    67
    Trophy Points:
    28
  4. Kris

    Kris Active Member

    Joined:
    Aug 21, 2014
    Messages:
    644
    Likes Received:
    81
    Trophy Points:
    28
    My Device:
    SPro3
  5. spinachpie

    spinachpie Member

    Joined:
    Apr 25, 2014
    Messages:
    135
    Likes Received:
    7
    Trophy Points:
    18
    Just got off chat with MS Support.

    I went into troubleshooting and systems and security and fix problems with windows update. It fixed two issues.

    Then i ran a check for windows updates and in the optional updates i was asked to check ALL optional files.

    The KB297... was on the list too. I was asked to install and restart so lets see what happens

    Thanks for the alternatives, if this doesnt work, i will try
     
  6. spinachpie

    spinachpie Member

    Joined:
    Apr 25, 2014
    Messages:
    135
    Likes Received:
    7
    Trophy Points:
    18
    I now have the app, but trying to install Windows 10 is troublesome. Clicking the direct link above I get the 'something happened' notification an that's it :/
     
  7. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    Thread moved to Windows 10
     

Share This Page

Search tags for this page
get windows 10 app
,
get windows 10 app disappeared
,

get windows 10 app missing

,

kb3081048

,
kb3081048 download
,
missing windows 10 app
,
my win 10 app missing
,
windows 10 app disappeared
,
windows 10 app is missing
,

windows 10 app missing