Solved Mouse move lagging

Discussion in 'Microsoft Surface Book' started by unruledboy, Aug 21, 2018.

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  1. unruledboy

    unruledboy Active Member

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    My Device:
    Surface Book
    Specs: Surface Book 2, 13'', mid range, latest firmware.
    Env: Philips 40 inch 4K via USB-C -> DisplayPort
    Symptoms: frequently mouse lagging, even a simple move, the pointer will be freezed for a few seconds, and it's so frequent, it is practically not usable.

    Any ideas?
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    This usually happens after updating Windows, while OneDrive is syncing. Even if OneDrive seems to show 'Up to Date', syncing could be in the background.

    Another possibility is 2.4GHz interference (Bluetooth uses same frequency as WiFi). Interference may be due to your router, or somebody else's. In this case, try changing your 2.4 GHz channel to 1, 6, or 11.
     
  3. unruledboy

    unruledboy Active Member

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    Correct! It is the Bluetooth issue! Switching to wired mouse it is all good now. You are genius!
     
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  4. sharpuser

    sharpuser Super Moderator Staff Member

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    Excellent, @unruledboy . Marking 'solved'.
     

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