MS Office - new install on replacement Surface?

Discussion in 'Microsoft Surface Pro 2' started by DW!, Dec 28, 2013.

  1. DW!

    DW! New Member

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    Hello,

    I found a dead pixel on my screen and now I consider get my Surface Pro 2 replaced... anyhow, I have MS Office 2013 installed and I read something somewhere that there might be issues with installing my 1PC Office on another device... in my case it would be a replacement device and not a second one... Do you know what I need to consider (or even to do upfront) to use my licensed Office 2013 on my new Surface?

    Thx.
    DW!
     
  2. daniielrp

    daniielrp Active Member

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    As far as I know, MS now do allow you to swap your office onto a new PC (Clicky here )

    And is it just a pixel? That seems a bit overkill to replace the whole device...
     
  3. DW!

    DW! New Member

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    thanks for the reply... sadly the article behind your link didn't say how to do it... and yes... it is currently only one dead pixel - sadly nearly in the middle of the screen... and I do not know yet if I will replace my device or not... I am somebody who likes to be prepared... that is why I asked :)
     
  4. Dim-Ize

    Dim-Ize Active Member

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    You can definitely do it. I did it when I purchased a Surface Pro for one month, returned it and bought a SP2. I had to contact MS. They walked me through it.
     
  5. DW!

    DW! New Member

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    Hmm, thanks - no recollection which steps where required, Dim-Ize?
     
  6. dougpaw57

    dougpaw57 Member

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    I just did it, you just have to activate by phone. It's easy.
     
  7. Dim-Ize

    Dim-Ize Active Member

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  8. Knuck

    Knuck Member

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    I have swapped out my Surface Pro 2 and reinstalled Office 2013 by logging on to my Microsoft store account and going to my orders page. I deactivated my initial install and was able to download and reinstall it on the new Surface. Microsoft gave me 2 installs with the version I bought. Some versions allow for 5. Deactivating allows you to get back the full number of installs purchased.
     
  9. dougpaw57

    dougpaw57 Member

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    This only works if you bought a downloaded version. If you buy a home-use version through your employer, or a retail CD-ROM version at a store, you might have to use the telephone method of activation.
     
  10. DW!

    DW! New Member

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    Thanks for the feedback. Sadly - at least in this case - I haven't bought through the store but via the online retailer I also bought my Surface Pro 2. I checked the Store App and MS Office 2013 is not shown there. SO I assume I'll need to re-activate my 1 license Office after I receive the replacement device via phone.
     

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