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Discussion in 'Microsoft Surface Pro 3' started by Jordi32, Aug 24, 2014.
How many of you have gotten a Surface pro with dead pixels? Did you get a replacement?
I'm sure you will get a replacement. Call them up and tell them.
Which one is dead?
I have a couple right near the top of the screen. But I didn't notice them until I was watching a movie or something where that section was all black. I've only actually seen them in that situation, so I don't worry about it because the rest of the time I forget they're there.
I have one dead pixel too.
Is it possible to get a replacement by only one dead pixel?
Did you do it?
Thanks for answer...
I thought that MS are going with a no quetions asked return policy. so if they won't replace it, return it, then buy another.
Yeah, within 14 days for UK and 30 days for US. I think everywhere else is 14 days. It's a good policy for their image, I'm sure they will replace a device for a dead pixel.